Frequently Asked Questions

How often should you replace a fridge filter?

It's recommended to replace a fridge filter every 6 months.

What filter is right for my fridge?

Please follow these steps:

1. Remove the current filter from your fridge.

2. Find the part number printed on the fridge filter.

3. View the specific brand of your fridge on our menu, and you can see the model numbers we offer. The number should match the current filter.

For any questions please contact us.

I bought the wrong filter, what can I do?

No problem, we do offer exchanges. Costs of reshipping are not included, so you just need to pay for shipping and we can send you another filter.

Do you offer Returns & Exchanges?

Yes, we offer 30-day Return. We just need proof of damage and we will offer a free refund or exchange.

Do you offer Free Shipping?

Yes, we do offer FREE shipping in the United States. At the moment we do not offer shipping to Hawaii, Alaska and Puerto Rico.

Do do ship to all the USA?

At the moment we do not offer shipping to Hawaii, Alaska or Puerto Rico.

How long does shipping take?

Around 2-7 days. You will get a tracking number when you purchase a filter from us.